Introduction

At tap-scroll, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget audit preparation services. We're based in Thailand, so we follow both local data protection laws and international best practices.

We believe transparency matters. You should know exactly what happens to your data when you work with us. This isn't legal jargon for the sake of it—it's our commitment to handling your information responsibly.

Information We Collect

When you use our services, we collect different types of information. Some you provide directly, and some we gather automatically as you interact with our platform.

Personal Information You Provide

• Name, email address, and phone number when you create an account or contact us
• Financial information related to your budget audits, including income details and expense categories
• Payment information when you subscribe to our services (processed through secure third-party providers)
• Communication preferences and feedback you share with our support team

Automatically Collected Data

• Device information including IP address, browser type, and operating system
• Usage patterns showing which features you access and how often
• Technical data like session duration and error logs that help us improve service quality
• Location data (country and city level only) to provide relevant financial guidance

How We Use Your Information

We don't collect data just to have it. Everything we gather serves a specific purpose in delivering and improving our services.

We might occasionally send you updates about service changes or new features that could help with your budget management. You can opt out of these communications anytime through your account settings.

Data Storage and Security

Your financial information deserves serious protection. We use industry-standard encryption for data both in transit and at rest. Our servers are located in secure facilities with restricted access.

That said, no system is completely impenetrable. While we do everything reasonable to protect your data, we can't guarantee absolute security. If we ever detect a breach that affects your information, we'll notify you promptly as required by Thailand's Personal Data Protection Act.

Data Retention

We keep your data only as long as necessary. Active account information remains accessible while you use our services. After account closure, we retain certain records for seven years to comply with Thai financial regulations, then securely delete everything else within 90 days.

Sharing Your Information

We don't sell your personal information. Period. We only share data in specific, limited circumstances:

• With payment processors to handle your transactions securely
• With cloud service providers who help us store and process data (they're contractually bound to protect your information)
• With analytics tools that help us understand how people use our platform (always in anonymized form)
• When legally required by Thai authorities or valid court orders
• If we're involved in a merger or acquisition (you'd be notified beforehand)

All third parties we work with must meet strict data protection standards. We vet them carefully and maintain oversight of how they handle your information.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you significant control over your information. Here's what you can do:

1. Request access to see what personal data we hold about you
2. Request corrections if any information is inaccurate or incomplete
3. Request deletion of your data (subject to legal retention requirements)
4. Withdraw consent for data processing at any time
5. Object to certain types of data processing
6. Request data portability to transfer your information elsewhere
7. Lodge complaints with Thailand's Personal Data Protection Committee

How to Exercise Your Rights

You can manage most settings directly through your account dashboard. For requests requiring manual review, contact us at help@tap-scroll.com. We'll respond within 30 days as required by law.

Some requests might take longer if they're complex or we receive many at once. We'll keep you updated on progress. There's no charge for most requests, though we might charge a reasonable fee for excessive or repetitive requests.

Cookies and Tracking

Like most websites, we use cookies. These small files help our site function properly and remember your preferences. We use both session cookies (which disappear when you close your browser) and persistent cookies (which stick around longer).

Types of Cookies We Use

• Essential cookies that make the site work (you can't opt out of these)
• Performance cookies that show us how people use our platform
• Functional cookies that remember your preferences and settings
• Analytics cookies that help us improve our services

You can control cookie preferences through your browser settings. Just know that disabling certain cookies might affect how well the site works for you.

International Data Transfers

While we're based in Thailand, some of our service providers operate globally. This means your data might be processed in other countries. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

Countries where data might be processed include Singapore, Japan, and the European Union—all of which have strong data protection frameworks. We never transfer data to countries without adequate protection measures.

Children's Privacy

Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website at least 30 days before the changes take effect.

The "Last Updated" date at the top shows when we last modified this policy. We recommend checking back periodically, especially if you haven't visited in a while.

Third-Party Links

Our platform might contain links to external websites or services. We're not responsible for their privacy practices. When you click on external links, you're subject to their privacy policies, not ours. We recommend reading their policies before sharing any personal information.